Legal

Privacy Policy

Last updated: June 2026

1. Introduction

NOVA Collective ("we," "us," or "our") operates the website www.novacollective.vip (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our forms.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide Directly

  • Interest List: Name, email address, professional specialty
  • Membership Application: First name, last name, email address, phone number, business name, professional specialty, portfolio/Instagram link, clientele size, and any additional information you choose to share
  • Payment Information: When you submit a deposit, payment is processed securely through Stripe. We do not store your credit card number, CVV, or full payment details on our servers

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used for analytics and to improve the Site experience.

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your interest list registration and membership application
  • Communicate with you about Founding Member updates, location announcements, and application status
  • Process refundable membership deposits via Stripe
  • Improve and maintain our Site and services
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

4. Data Storage and Security

Your information is stored securely using Supabase, a cloud-hosted database platform with enterprise-grade security, including encryption at rest and in transit. Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification.

While we implement commercially reasonable security measures, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Third-Party Services

We use the following third-party services that may have access to your information:

6. Cookies

Our Site may use essential cookies necessary for the proper functioning of the website. We do not use advertising or tracking cookies. Third-party services (such as Stripe) may set their own cookies during the payment process.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for communications at any time
  • Opt out of marketing emails by using the unsubscribe link or contacting us directly

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion of your information, we will remove it from our active systems within 30 days, except where retention is required for legal compliance.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

NOVA Collective
Louisville, Kentucky
Email: support@novacollective.vip